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Water Meter Notification
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Water Meter Notification
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Meter Notification Form

If you require assistance in completing your form please call the relevant number displayed below.
Adelaide: (08) 8463 6876 ......... Berri : (08) 8595 2053 ......... Mt Gambier : (08) 8735 1134
Fields marked with * are required
Before you start

1. You must be connected to the internet to:

•Access any of the internet links in the form
•Retrieve Meter Details after entering your instrument details
•Save your form.
•Submit your form.
2. Fields marked with an asterisk (*) are mandatory.

3. To fill in this form you will need:

•Your water management instrument details
•Meter details
•Meter reading details
•Meter validation details (if your meter has been validated)

Verify Details

Fields marked with * are required
Water licence holder details

Your licence and/or works approval details can be viewed on the NRM Register at http://www.waterconnect.sa.gov.au/systems/WLPR

River Murray Prescribed Watercourse customers: Please enter a Water Resource Works Approval Number.
All other customers: Please enter a Water Licence or Authorisation Number.

Please enter the full name of ONE holder as it appears on the licence or works approval.
For example : Gregory John Smith / NOT GJ & AB Smith
Please Wait
After you click the button, please be patient while your meter details are retrieved.
This may take several minutes.

Meter Details

Fields marked with * are required
I wish to inform you that ... *
No meters are associated with this instrument number. To supply details for a new meter click 'Add a new meter' and complete details. To request additional time to install a meter or if you have a complex meter installation / special circumstances click 'Request additional time' and complete details.
If you are informing us of an existing meter that has been replaced, relocated, repaired or removed select the relevant meter below.

Serial No. - Meter Description - Water Source Description
TEST
TEST
TEST
Replacement of an existing meter
Details of meter being replaced
GPS coordinates of water meter location
Picture of meter dial that has been removed
Method of Delivery
Picture of dial
File:
You will need to include the receipt number you receive when you submit this form’ and replace with ‘if you are providing a photograph of the meter dial via post, please include the serial number of the meter’.

Post to: Customer Services Water Licensing, GPO Box 1047, Adelaide, SA, 5001
You will need to include the receipt number you receive when you submit this form’ and replace with ‘if you are providing a photograph of the meter dial via post, please include the serial number of the meter’.

Post to: Customer Services Water Licensing, PO Box 240, Berri, SA, 5343
You will need to include the receipt number you receive when you submit this form’ and replace with ‘if you are providing a photograph of the meter dial via post, please include the serial number of the meter’.

Post to: Customer Services Water Licensing, PO Box 1046, Mt Gambier, SA, 5290
Is this meter to be permanently removed / decommissioned?
New meter details
Is water taken through this meter used for Frost Protection?
Is water taken through this meter also used for Irrigation?
At the time of installation, the meter was :
GPS coordinates of water meter location
Certificate of Accuracy
Method of Delivery
Attach Certificate
File:
A purchased water meter should be accompanied by a manufacturer's Certificate of Accuracy detailing its operating accuracy. For each new meter, a copy of the manufacturer's Certificate of Accuracy must be provided to the Department of Environment, Water and Natural Resources.
A purchased water meter should be accompanied by a manufacturer's Certificate of Accuracy detailing its operating accuracy. For each new meter, a copy of the manufacturer's Certificate of Accuracy must be provided to the Department of Environment, Water and Natural Resources.

If the Department does not receive the meter's Certificate of Accuracy within 10 days, the installation will be considered to be non-compliant.
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, GPO Box 1047, Adelaide, SA, 5001
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 240, Berri, SA, 5343
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 1046, Mt Gambier, SA, 5290
Is this meter recording water that has already been recorded through another meter?
(i.e. water licence or water resource works approval number) not the well unit number
Repair an existing meter
Meter details
GPS coordinates of water meter location
Name of Repairer
Warning : The reading entered is greater than the re-installation reading. Please check the reading entered and correct if necessary.
Were any of the security seals broken when removing or re-installing the meter?
Note - If pipewor security seals are broken, a validation is required. If manufacturer's security seals are broken, the Department may direct that meter testing/validation is required.
Has the meter been tested following or as part of repairs?
Flow Meter Calibration Certificate

When a meter is tested, the testing facility/tester should provide you with evidence of meter accuracy (i.e. a Flow Meter Calibration Certificate or Certificate of Accuracy). If the Department does not receive the evidence of meter accuracy within 10 days, the installation will be considered to be non-compliant

If the meter has been tested/adjusted/calibrated as part of meter repairs, please attach any new certificates of accuracy or calibration
Method of Delivery
Flow meter Calibration Certificate
File:
When a meter is removed from the pipe-work to be repaired, the repairer should supply you with a Flow Meter Calibration Certificate detailing its operating accuracy. A copy of the Flow Meter Calibration Certificate must be provided to the Department of Environment, Water and Natural Resources.
When a meter is removed from the pipe-work to be repaired, the repairer should supply you with a Flow Meter Calibration Certificate detailing its operating accuracy. A copy of the Flow Meter Calibration Certificate must be provided to the Department of Environment, Water and Natural Resources.

If the Department does not receive the Flow Meter Calibration Certificate within 10 days, the installation will be considered to be non-compliant.
You will need to include the receipt number you receive when you submit this form’ and replace with ‘if you are providing a photograph of the meter dial via post, please include the serial number of the meter’.

Post to: Customer Services Water Licensing, GPO Box 1047, Adelaide, SA, 5001
You will need to include the receipt number you receive when you submit this form’ and replace with ‘if you are providing a photograph of the meter dial via post, please include the serial number of the meter’.

Post to: Customer Services Water Licensing, PO Box 240, Berri, SA, 5343
You will need to include the receipt number you receive when you submit this form’ and replace with ‘if you are providing a photograph of the meter dial via post, please include the serial number of the meter’.
Post to: Customer Services Water Licensing, PO Box 1046, Mt Gambier, SA, 5290
Permanent removal of an existing meter
Meter details
GPS coordinates of water meter location
Is the meter to be permanently removed / decommissioned?
Picture of meter dial that has been removed
Method of Delivery
Picture of dial
File:
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, GPO Box 1047, Adelaide, SA, 5001
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 240, Berri, SA, 5343
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 1046, Mt Gambier, SA, 5290
Relocate this meter
Details of initial meter location
Meter details
GPS coordinates of water meter location
Indicate if any of the following security seals were broken when relocating the meter?
Note - If pipewor security seals are broken, a validation is required. If manufacturer's security seals are broken, the Department may direct that meter testing/validation is required.
Details of meter relocation
GPS coordinates of water meter location
Is water taken through this meter used for Frost Protection?
Is water taken through this meter also used for Irrigation?
Certificate of Accuracy
Method of Delivery
Attach Certificate
File:
A purchased water meter should be accompanied by a manufacturer's Certificate of Accuracy detailing its operating accuracy. For each new meter, a copy of the manufacturer's Certificate of Accuracy must be provided to the Department of Environment, Water and Natural Resources.
A purchased water meter should be accompanied by a manufacturer's Certificate of Accuracy detailing its operating accuracy. For each new meter, a copy of the manufacturer's Certificate of Accuracy must be provided to the Department of Environment, Water and Natural Resources.

If the Department does not receive the meter's Certificate of Accuracy within 10 days, the installation will be considered to be non-compliant.
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, GPO Box 1047, Adelaide, SA, 5001
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 240, Berri, SA, 5343
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 1046, Mt Gambier, SA, 5290
Is this meter recording water that has already been recorded through another meter?
Meter details
GPS coordinates of water meter location
Meter Testing Details
This meter has been tested:
Has the meter been tested following or as part of repairs?
Evidence of meter accuracy

Attach evidence of meter accuracy provided following testing (i.e. new certificates of accuracy or calibration’)

When a meter is tested, the testing facility/tester should provide you evidence of meter accuracy (i.e. a Flow Meter Calibration Certificate or Certificate of Accuracy). A copy of this Certificate must be provided to the Department for Environment and Water’ and ‘If the Department does not receive the evidence of meter accuracy within 10 days, the installation will be considered to be non-compliant’
Method of Delivery
Flow Meter Calibration Certificate
File:
When a meter is removed from the pipe-work to be repaired, the repairer should supply you with a Flow Meter Calibration Certificate detailing its operating accuracy. A copy of the Flow Meter Calibration Certificate must be provided to the Department of Environment, Water and Natural Resources.
When a meter is removed from the pipe-work to be repaired, the repairer should supply you with a Flow Meter Calibration Certificate detailing its operating accuracy. A copy of the Flow Meter Calibration Certificate must be provided to the Department of Environment, Water and Natural Resources.

If the Department does not receive the Flow Meter Calibration Certificate within 10 days, the installation will be considered to be non-compliant.
You will need to include the receipt number you receive when you submit this form’ and replace with ‘if you are providing a photograph of the meter dial via post, please include the serial number of the meter’.

Post to: Customer Services Water Licensing, GPO Box 1047, Adelaide, SA, 5001
You will need to include the receipt number you receive when you submit this form’ and replace with ‘if you are providing a photograph of the meter dial via post, please include the serial number of the meter’.

Post to: Customer Services Water Licensing, PO Box 240, Berri, SA, 5343
You will need to include the receipt number you receive when you submit this form’ and replace with ‘if you are providing a photograph of the meter dial via post, please include the serial number of the meter’.
Post to: Customer Services Water Licensing, PO Box 1046, Mt Gambier, SA, 5290
Meter details
GPS coordinates of water meter location
A 5 yearly inspection has been completed?
Does the meter comply with the requirements of the 5-yearly inspection?
Were repairs or maintenance on the meter required?
Indicate if any of the following security seals were broken or found to be broken during the 5 yearly inspection
Pipework security seal (located on bolts of flange and connecting pipework)
Manufacturer’s security seal or meter security seal (located on the meter itself –often a thin wire connecting the meter register to the meter body)
Has this meter been validated by a certified person?
Meter details
GPS coordinates of water meter location
Once meter has been repaired/tested and reinstalled, please notify the Department for Environment and Water of the relevant activity once complete using the repairs/testing sections of this form*‘The date of the fault is the date that the fault was either suspected or identified’
Meter validation
Has this meter been validated by a certified person?
Five Year Inspection Test text
A certified person is someone holding a current certification issued by Irrigation Australia Limited to be a certified meter installer/validator

Certified persons details
Please note the information requested in this section can be found in the completed validation certificate
Has the meter been approved for use by the certified person?
A meter is approved for use if it complies with section 1 to 4 of the South Australian Licensed Water Use Meter Specification
Is the meter pattern approved?
A purchased water meter should be accompanied by a manufacturer’s Certificate of Accuracy detailing its operating accuracy. If the meter is not pattern approved, a copy of the Certificate of Accuracy (or alternatively a calibration report from a National Association of Testing Authorities or NATA laboratory) demonstrating that the meter operates within an accuracy range of +/-2.5% must be provided to the Department for Environment and Water
Certificate of Accuracy
Method of Delivery
Attach Certificate
File:
A purchased water meter should be accompanied by a manufacturer's Certificate of Accuracy detailing its operating accuracy. For each new meter, a copy of the manufacturer's Certificate of Accuracy must be provided to the Department of Environment, Water and Natural Resources.
A purchased water meter should be accompanied by a manufacturer's Certificate of Accuracy detailing its operating accuracy. For each new meter, a copy of the manufacturer's Certificate of Accuracy must be provided to the Department of Environment, Water and Natural Resources.

If the Department does not receive the meter's Certificate of Accuracy within 10 days, the installation will be considered to be non-compliant.
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, GPO Box 1047, Adelaide, SA, 5001
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 240, Berri, SA, 5343
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 1046, Mt Gambier, SA, 5290
Does the meter have telemetry installed?
Have security seals been installed?
Record all security seal numbers for this meter in the boxes below
Validation Certificate

Provision of a completed validation certificate is mandatory

If the Department does not receive a validation certificate within 14 days of validation, the installation will be considered to be non-compliant
Validation Certificate
File:
Validation Certificate

Provision of a completed validation certificate is mandatory

If the Department does not receive a validation certificate within 14 days of validation, the installation will be considered to be non-compliant
Validation Certificate
File:
Installation details
A new or replacement meter MUST be validated and approved for use by a certified person within 28 days of installation in order to comply. If you have not already done so, you must make arrangements for a validation to occur by a certified person and then provide the completed validation certificate to the Department. This must occur or the meter will be considered non-compliant

If any security seals are broken, the Department may direct that a validation and/or testing is required
The following items must be attached: •The 5-yearly inspection report (scanned or a photo of the form)•Photos of the meter installation•Photos of each of the seals showing their numbers;•Photos of the meter reading
The 5-yearly inspection report
File:
Photos of the meter installation
File:
Photos of each of the seals showing their numbers
File:
Photo of the meter reading
File:
Other Supporting Documents
File:
Other Supporting Documents
File:
Other Supporting Documents
File:

This is not available until you have verified your details

Add a New meter installation

Fields marked with * are required
Meter Details
Is water taken through this meter used for Frost Protection?
Is water taken through this meter also used for Irrigation?
At the time of installation, the meter was :
GPS coordinates of water meter location
Certificate of Accuracy
Method of Delivery
Attach Certificate
File:
A purchased water meter should be accompanied by a manufacturer's Certificate of Accuracy detailing its operating accuracy. For each new meter, a copy of the manufacturer's Certificate of Accuracy must be provided to the Department of Environment, Water and Natural Resources.
A purchased water meter should be accompanied by a manufacturer's Certificate of Accuracy detailing its operating accuracy. For each new meter, a copy of the manufacturer's Certificate of Accuracy must be provided to the Department of Environment, Water and Natural Resources.

If the Department does not receive the meter's Certificate of Accuracy within 10 days, the installation will be considered to be non-compliant.
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, GPO Box 1047, Adelaide, SA, 5001
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 240, Berri, SA, 5343
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 1046, Mt Gambier, SA, 5290
Is this meter recording water that has already been recorded through another meter?
Meter validation
Has this meter been validated by a certified person?
A certified person is someone holding a current certification issued by Irrigation Australia Limited to be a certified meter installer/validator

Certified persons details
Please note the information requested in this section can be found in the completed validation certificate
Has the meter been approved for use by the certified person?
A meter is approved for use if it complies with section 1 to 4 of the South Australian Licensed Water Use Meter Specification
Is the meter pattern approved?
A purchased water meter should be accompanied by a manufacturer’s Certificate of Accuracy detailing its operating accuracy. If the meter is not pattern approved, a copy of the Certificate of Accuracy (or alternatively a calibration report from a National Association of Testing Authorities or NATA laboratory) demonstrating that the meter operates within an accuracy range of +/-2.5% must be provided to the Department for Environment and Water
Certificate of Accuracy
Method of Delivery
Attach Certificate
File:
A purchased water meter should be accompanied by a manufacturer's Certificate of Accuracy detailing its operating accuracy. For each new meter, a copy of the manufacturer's Certificate of Accuracy must be provided to the Department of Environment, Water and Natural Resources.
A purchased water meter should be accompanied by a manufacturer's Certificate of Accuracy detailing its operating accuracy. For each new meter, a copy of the manufacturer's Certificate of Accuracy must be provided to the Department of Environment, Water and Natural Resources.

If the Department does not receive the meter's Certificate of Accuracy within 10 days, the installation will be considered to be non-compliant.
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, GPO Box 1047, Adelaide, SA, 5001
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 240, Berri, SA, 5343
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 1046, Mt Gambier, SA, 5290
Does the meter have telemetry installed?
Have security seals been installed?
Record all security seal numbers for this meter in the boxes below
Validation Certificate

Provision of a completed validation certificate is mandatory

If the Department does not receive a validation certificate within 14 days of validation, the installation will be considered to be non-compliant
Validation Certificate
File:
Validation Certificate

Provision of a completed validation certificate is mandatory

If the Department does not receive a validation certificate within 14 days of validation, the installation will be considered to be non-compliant
Validation Certificate
File:
Installation details
A new or replacement meter MUST be validated and approved for use by a certified person within 28 days of installation in order to comply. If you have not already done so, you must make arrangements for a validation to occur by a certified person and then provide the completed validation certificate to the Department. This must occur or the meter will be considered non-compliant
Other Supporting Documents
File:
Other Supporting Documents
File:
Other Supporting Documents
File:

This is not available until you have verified your details

Request additional time

Fields marked with * are required
Please provide reason for additional time:
Supplier/Certified Person
Meter details
Describe the meter you are intending to install or validate and / or create an entry for each new meter
Evidence to support application

Attach evidence in the form of an invoice or purchase order or proposed implementation plan to support your application for an extension of time.
Method of Delivery
Evidence
File:
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, GPO Box 1047, Adelaide, SA, 5001
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 240, Berri, SA, 5343
You will need to include the receipt number you receive when you submit this form (WMN2-xxxxx)
Post to: Customer Services Water Licensing, PO Box 1046, Mt Gambier, SA, 5290

This is not available until you have verified your details

Declaration

Fields marked with * are required
Declaration
Details of the person supplying the Meter Notification:
Privacy statement
The Government of South Australia is committed to protecting the privacy of your information. In 1989, the Government of South Australia issued a set of Information Privacy Principles (IPPs) to regulate the way personal information can be collected, used, stored and disclosed. These principles have been re-issued a number of times, including in May 2020. The Privacy statement can be found at http://www.sa.gov.au/privacy .
Your form has been successfully submitted. Please keep a copy of this acknowledgement for your records.
To save or print a copy of the completed form and acknowledgement go to the "File" menu and select "Save as" or "Print".

This is not available until you have verified your details